At Fable Signal, we aim to make every order delivery experience smooth and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods, holidays, or unexpected operational circumstances, processing times may be longer. We will make reasonable efforts to keep customers informed of significant delays.
2. Shipping Methods and Delivery Times
We offer shipping options based on the destination and availability.
Estimated delivery times may vary depending on:
- Shipping destination.
- Selected shipping method.
- Customs clearance procedures.
- Weather and other transportation conditions.
- Local delivery services.
Estimated delivery times are provided for guidance and are not guaranteed unless otherwise expressly stated.
Available shipping methods and applicable costs will be displayed during checkout.
3. Shipping Charges
Shipping fees are calculated based on factors such as destination, package size, and selected delivery method.
The applicable shipping cost will be shown before you complete your purchase.
Any shipping promotions or special delivery offers will be subject to the terms displayed at the time of purchase.
4. Order Tracking
Once your order has been dispatched, we may provide tracking information through your order confirmation or shipping notification email.
Tracking updates may take some time to appear after the package has been handed to the carrier.
5. International Shipping
For international orders, delivery may be affected by customs procedures, import regulations, or local postal requirements.
Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country, unless otherwise stated at checkout.
We recommend checking local import regulations before placing an international order.
6. Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before completing your order.
If you notice an error, contact us as soon as possible at:
inquiriesupport@fablesignal.com
We will try to assist with address corrections before dispatch. However, changes cannot always be guaranteed once an order has been shipped.
7. Delayed, Lost, or Damaged Packages
If your package is delayed, appears lost, or arrives damaged, please contact us so we can help review the situation.
For damaged deliveries, photographs of the packaging and product may be requested.
We will work with the relevant shipping provider where appropriate to investigate delivery issues and identify available solutions.
8. Contact Us
For questions about shipping, delivery updates, or your order, please contact:
Email: inquiriesupport@fablesignal.com